Outage in Salesforce

Service Disruption

Resolved Major
August 07, 2024 - Started about 1 month ago - Lasted about 1 hour

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Outage Details

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce SWE118
Latest Updates ( sorted recent to last )
UPDATE about 1 month ago - at 08/07/2024 11:56AM

We are in the process of implementing a configuration change. This is being validated and will be monitored to determine if the change successfully remediates the impact.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

UPDATE about 1 month ago - at 08/07/2024 11:38AM

We have observed an increase in resource utilization that may be responsible for the impact and are in the process of determining possible paths to mitigation.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

UPDATE about 1 month ago - at 08/07/2024 11:18AM

At 10:52 UTC, on August 8, 2024, the Salesforce Technology team was notified of a service disruption impacting customers on SWE118.

This is a repeat of a previous incident that self-resolved, which had been posted here: https://status.salesforce.com/incidents/13003

Additional teams have been engaged and are investigating the issue.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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