Service Disruption

The Salesforce Technology team has performed a rolling restart on the impacted instances and initial results show significant improvements. The team is actively exploring multiple strategies to mitigate the issue and restore services as quickly as possible.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

On August 31, at 08:50 UTC, the Salesforce Technology team became aware of a service disruption impacting the core services. During this disruption, end users may not be able to access any of the services. Teams are engaged and are exploring paths to resolution

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.