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Outage in Salesforce

Service Disruption

Resolved Major
September 13, 2024 - Started over 1 year ago - Lasted about 2 hours

Incident Report

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce DEU126

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Latest Updates ( sorted recent to last )
UPDATE over 1 year ago - at 09/13/2024 10:31AM

As part of emergency maintenance, the Salesforce Technology team determined that a database capacity increase on the DEU126 instance is needed. A proactive database capacity increase was initiated at 10:03 UTC and is expected to take 4 to 6 hours. During this time, customers may experience service disruption of 5 to 10 seconds while accessing the Salesforce service.

We’ll provide an update in 4 hours or sooner if additional information becomes available.

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