Outage in Salesforce

Performance Degradation Intermittent login errors

Resolved Minor
October 08, 2024 - Started 2 months ago - Lasted about 1 hour

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Outage Details

There’s a Salesforce service performance degradation affecting some users’ ability to log in. During intermittent login errors, it can be difficult for users to log in to the service. And API calls aren’t returned in the time expected. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce DB12163 Salesforce DB12331 Salesforce DB12370 Salesforce DB12242 Salesforce DB12307 Salesforce DB12132 Salesforce DB12063 Salesforce DB12190 Salesforce DB12246 Salesforce DB12355 Salesforce DB12154 Salesforce DB12105 Salesforce DB12253 Salesforce DB12166 Salesforce DB12052 Salesforce DB12007 Salesforce DB12142 Salesforce DB12075 Salesforce DB12352 Salesforce DB12195 Salesforce DB12080 Salesforce DB12219 Salesforce DB12379 Salesforce DB12060 Salesforce DB12254 Salesforce DB12003 Salesforce DB12041 Salesforce DB12424 Salesforce DB12227 Salesforce DB12222 Salesforce DB12343 Salesforce DB12183 Salesforce DB12013 Salesforce DB12088 Salesforce DB12131 Salesforce DB12044 Salesforce DB12328 Salesforce DB12322 Salesforce DB12108 Salesforce DB12020 Salesforce DB12415 Salesforce DB12000 Salesforce DB12230 Salesforce DB12081 Salesforce DB12038 Salesforce DB12001 Salesforce DB12304 Salesforce DB12059 Salesforce DB12136 Salesforce DB12238 Salesforce DB12301 Salesforce DB12030 Salesforce DB12097 Salesforce DB12074 Salesforce DB12501 Salesforce DB12102 Salesforce DB12031 Salesforce DB12129 Salesforce DB12243 Salesforce DB12406 Salesforce DB12249 Salesforce DB12151 Salesforce DB12600 Salesforce DB12118 Salesforce DB12313 Salesforce DB12252 Salesforce DB12160 Salesforce DB12009 Salesforce DB12442 Salesforce DB12478 Salesforce DB12334 Salesforce DB12070 Salesforce DB12224 Salesforce DB12032 Salesforce DB12541 Salesforce DB12451 Salesforce DB12283 Salesforce DB12358 Salesforce DB12064 Salesforce DB12086 Salesforce DB12153 Salesforce DB12187 Salesforce DB12130 Salesforce DB12058 Salesforce DB12047 Salesforce DB12201 Salesforce DB12433 Salesforce DB12198 Salesforce DB12171 Salesforce DB12469 Salesforce DB12256 Salesforce DB12204 Salesforce DB12292 Salesforce DB12310 Salesforce DB12115 Salesforce DB12207 Salesforce DB12082 Salesforce DB12156 Salesforce DB12134 Salesforce DB12177 Salesforce DB12148 Salesforce DB12111 Salesforce DB12180 Salesforce DB12361 Salesforce DB12316 Salesforce DB12174 Salesforce DB12079 Salesforce DB12184 Salesforce DB12274 Salesforce DB12126 Salesforce DB12397 Salesforce DB12078 Salesforce DB12197 Salesforce DB12061 Salesforce DB12037 Salesforce DB12145 Salesforce DB12349 Salesforce DB12123 Salesforce DB12012 Salesforce DB12112 Salesforce DB12085 Salesforce DB12319 Salesforce DB12159 Salesforce DB12325 Salesforce DB12460 Salesforce DB12076 Salesforce DB12067 Salesforce DB12226 Salesforce DB12015 Salesforce DB12006 Salesforce DB12250 Salesforce DB12251 Salesforce DB12133 Salesforce DB12228 Salesforce DB12023 Salesforce DB12034 Salesforce DB12049 Salesforce DB12099 Salesforce DB12388 Salesforce DB12057 Salesforce DB12170 Salesforce DB12232 Salesforce DB12229 Salesforce DB12231 Salesforce DB12193 Salesforce DB12364 Salesforce DB12286 Salesforce DB12026 Salesforce DB12029 Salesforce DB12087 Salesforce DB12601 Salesforce DB12091 Salesforce DB12094 Salesforce DB12214 Salesforce DB12235 Salesforce DB12265 Salesforce DB12268 Salesforce DB12271 Salesforce DB12280 Salesforce DB12289 Salesforce DB12295 Salesforce DB12298
Latest Updates ( sorted recent to last )
UPDATE 2 months ago - at 10/08/2024 06:20PM

We made a change to the impacted instances resulting in reduced queue depth, and are observing improved metrics since 17:55 UTC. Our engineers are continuing to monitor the environment while investigating the trigger of the issue.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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