Feature Disruption

After reviewing diagnostic information and error logs, we observed an authentication error at the application tier. These errors are intermittent and cause spikes in capacity. Auto-scaling is enabled to support intermittent capacity constraints. We continue to investigate the cause of the authentication error.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

We began to see improvements in the performance of the Apex feature. However, the issue resurfaced after 10 minutes and is intermittent. We are actively reviewing system logs and performance metrics to identify the cause of the intermittent Apex feature errors.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

The Technology team has identified the issue as being caused by a capacity constraint. We are actively working to implement the most effective capacity scaling solution as the primary path to remediation.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

At 06:33 UTC on February 19, 2025, the Salesforce Technology team identified a feature disruption affecting Apex features, which may result in failures when launching them.
Teams are actively engaged and are exploring multiple paths to resolution.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.