Outage in Salesforce
Performance Degradation
Resolved Minor
March 10, 2025 - Started about 1 year ago
- Lasted about 3 hours
Incident Report
There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce CAN26 Salesforce CAN28 Salesforce CAN34 Salesforce CAN36 Salesforce CAN38 Salesforce CAN40 Salesforce CAN42 Salesforce CAN44 Salesforce CAN46 Salesforce CAN48 Salesforce CAN52 Salesforce CAN54Need to monitor Salesforce outages?
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Latest Updates ( sorted recent to last )
UPDATE
about 1 year ago - at 03/10/2025 08:27PM
We’re performing a rolling restart of the impacted services on all impacted instances. Each service may take up to a few minutes to complete the restart.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
IMPACTRADIUSINCREASE
about 1 year ago - at 03/10/2025 08:14PM
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
IMPACTRADIUSINCREASE
about 1 year ago - at 03/10/2025 07:34PM
Investigations have highlighted that the impact radius is broader than initially understood. We have updated the posting to reflect the additional instances experiencing impact, and customers in these instances will receive communications related to this incident going forward.
UPDATE
about 1 year ago - at 03/10/2025 06:29PM
We identified a performance degradation impacting Core services. Customers may experience overall slowness, particularly with higher-than-average page load times and delays when performing search queries. We are actively exploring multiple strategies to mitigate the issue and restore services as quickly as possible.
We’ll provide an update in 60 minutes or sooner if additional information becomes available.
INVESTIGATINGCAUSEOFISSUE
about 1 year ago - at 03/10/2025 05:55PM
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
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