Service Disruption

There was an attempt to restart the PODs, however, the team encountered errors with the attempted restart. The team is investigating the errors.

We’ll provide an update in 90 minutes or sooner if additional information becomes available.

The Salesforce Technology team implemented the fix in the test environment, but the issue remains. The team is analyzing the results and actively working on alternative solutions to restore services as quickly as possible.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

The Salesforce Technology team is actively working to isolate the issue and prepare a fix. Additional resources have been engaged to support resolution efforts, ensuring services are restored to customers as quickly as possible.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

The Salesforce Technology team has identified an issue causing high resource utilization and is actively working on a fix. They plan to test the solution in a test environment while simultaneously exploring additional measures to mitigate the impact as quickly as possible.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

At 02:30 UTC on March 14, 2025, the Salesforce Technology team became aware of a service disruption impacting Storefront services. Teams are actively engaged in investigating the issue and are exploring multiple paths to resolution.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.