Outage in Salesforce

Service Disruption

Resolved Major

November 01, 2025 - Started 5 months ago - Lasted about 2 hours

Incident Report

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Components affected

Salesforce IND126 Salesforce IND76 Salesforce IND82

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Latest Updates ( sorted recent to last )

UPDATE 5 months ago - at 11/01/2025 07:44PM

IND134 is out of impact as of 19:30 UTC.
We have updated the posting to reflect the currently impacted instances.
We are redeploying the release on the remaining instances and will provide an update once the redeployment is completed or sooner if we have more information.

UPDATE 5 months ago - at 11/01/2025 07:11PM

At 18:06 UTC on November 1, 2025, we observed a service disruption impacting IND76, IND82, IND126, and IND134 instances. Users are unable to access their services. We identified a potential issue at the database level caused by a recent configuration change. To resolve this, we are redeploying the release.

We will provide an update once the redeployment is completed or sooner if we have more information.

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