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Outage in Salesforce

MuleSoft Feature Disruption

Resolved Minor
May 29, 2026 - Started about 18 hours ago - Lasted about 4 hours

Incident Report

Summary AI Generated

A deployment misconfiguration in MuleSoft's US and EU environments caused a 4-hour service disruption that prevented customers from deploying new applications on CloudHub 2 and Runtime Fabric, while also causing DNS resolution failures for self-managed Flex Gateways in connected mode. Existing running applications and APIs remained unaffected throughout the incident. The engineering team identified the configuration change as the root cause and deployed a fix to resolve the issue.

We are aware of a feature disruption that may impact you and are currently working on a solution to resolve user impact. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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Latest Updates ( sorted recent to last )
UPDATE about 15 hours ago - at 05/29/2026 08:15AM

A recent deployment introduced a misconfiguration in our US and EU environments, which has been identified as the likely cause of the issue. We're currently deploying a fix and monitoring the situation.

We'll provide another update within 60 minutes, or sooner if additional information becomes available.

UPDATE about 16 hours ago - at 05/29/2026 07:03AM

We continue to investigate an issue impacting MuleSoft Anypoint Platform where customers are unable to deploy new applications on CloudHub 2 and Runtime Fabric. Existing running applications remain unaffected.

While preparing for the rollback the team identified customers running self-managed Flex Gateways in connected mode may experience Domain Name System (DNS) resolution failures preventing connectivity to the Anypoint Platform control plane. Existing running applications and APIs are not impacted.

Our engineering team has identified a configuration change as the likely root cause and is actively working to resolve this issue.

We will provide an update within 60 minutes or as soon as additional information is available.

UPDATE about 17 hours ago - at 05/29/2026 06:18AM

We continue to investigate the issue where customers are unable to deploy new applications on CloudHub 2 and Runtime Fabric. Existing running applications remain unaffected.

We have identified a recent release as the cause of this issue and are preparing to roll back the release.
We'll provide an update within 60 minutes or sooner if the situation changes.

UPDATE about 18 hours ago - at 05/29/2026 05:29AM

The MuleSoft CloudHub 2 and Runtime Fabric services are currently experiencing an issue that prevents customers from deploying new applications. Existing running applications are not affected. We're actively investigating the cause and exploring paths to resolution.
We'll provide an update in 60 minutes or sooner if additional information becomes available.

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