Outage in Salesforce
MuleSoft Feature Disruption
Resolved Minor
November 20, 2025 - Started 4 months ago
- Lasted 39 minutes
Incident Report
We are aware of a feature disruption that may impact you and are currently working on a solution to resolve user impact. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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Latest Updates ( sorted recent to last )
UPDATE
4 months ago - at 11/20/2025 11:44AM
We are currently investigating an issue affecting customers using the Runtime Manager UI in the US Control Plane (prod-us). Affected users may experience difficulties accessing application settings or deploying new applications in both Runtime Fabric (RTF) and CloudHub 2.0 deployment modes. We are actively investigating and working to restore full functionality as quickly as possible.
Upon further investigation, we have determined that the start time of impact is different than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience the impact. We apologize for any confusion caused by this.
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