Outage in Salesforce
Feature Disruption
Resolved Minor
March 30, 2026 - Started about 7 hours ago
- Lasted 29 minutes
Incident Report
Summary AI Generated
Salesforce experienced a feature disruption affecting multiple instances across 20 components, where customers encountered "Fatal Error Unknown Exception" messages when attempting to perform deployments. The incident lasted 29 minutes and impacted components across CS, EU, and NA regions. The Salesforce Technology team investigated multiple paths to isolate the cause and implement a fix to restore services.
There’s a Salesforce service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce CS239 Salesforce CS243 Salesforce CS245 Salesforce CS248 Salesforce CS258 Salesforce CS260 Salesforce CS269 Salesforce CS272 Salesforce CS276 Salesforce CS277 Salesforce CS279 Salesforce CS280 Salesforce CS281 Salesforce CS314 Salesforce CS321 Salesforce EU49 Salesforce EU52 Salesforce EU56 Salesforce NA231 Salesforce NA242Need to monitor Salesforce outages?
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Latest Updates ( sorted recent to last )
STARTTIMEREVISION
about 7 hours ago - at 03/30/2026 10:58PM
Upon further investigation, the Salesforce Technology team has determined that the start time of impact is different than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.
UPDATE
about 7 hours ago - at 03/30/2026 10:48PM
At 21:00 UTC, on March 25, 2026, we noted a feature disruption impacting multiple instances. During this period, customers may encounter a “Fatal Error Unknown Exception” when attempting to perform deployments. We're exploring multiple paths to isolate the underlying cause of the issue and implement a fix to restore the services.
We will provide an update in 30 minutes or sooner if additional information becomes available.
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