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Outage in Salesforce

Intelligence Analyze & Act Pivot table degradation

Resolved Minor
March 28, 2026 - Started 22 days ago - Lasted about 19 hours

Incident Report

Summary AI Generated

Salesforce experienced a feature degradation in Marketing Cloud Intelligence affecting the Analyze & Act pivot table functionality for 18.7 hours. Users could still access the service but experienced reduced performance and unavailable functionality in this specific section. The Salesforce Technology team investigated and resolved the issue.

The Salesforce Technology team identified a Marketing Cloud Intelligence feature degradation affecting the Analyse & Act section of the platform and is working to resolve it. During a feature degradation, end users can access the service. but some functionality is unavailable or running at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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