Outage in Salesforce
Performance Degradation Intermittent login errors
Resolved Minor
March 08, 2026 - Started about 12 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Salesforce experienced a 2.3-hour performance degradation that caused intermittent login errors, slow API response times, and failures when performing record insert, update, or delete operations. The issue was traced to problems with custom indexes affecting data operations within the platform. The service was restored after implementing a targeted corrective action to address the identified root cause.
There’s a Salesforce service performance degradation affecting some users’ ability to log in. During intermittent login errors, it can be difficult for users to log in to the service. And API calls aren’t returned in the time expected. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
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Latest Updates ( sorted recent to last )
UPDATE
about 11 hours ago - at 03/09/2026 08:23AM
We've begun implementing the corrective action to restore normal functionality and are observing positive signs of recovery following the change. We continue to closely monitoring the systems as the implementation progresses.
We’ll provide the next update within 30 minutes or sooner as more information becomes available.
UPDATE
about 11 hours ago - at 03/09/2026 07:59AM
We've identified the cause of the issue and prepared a targeted corrective action to restore normal functionality and are working to implement it.
As a result of this issue, customers may experience failure when performing record insert, update, or delete operations in the impacted instances.
We are continuing to monitor the situation and will provide the next update within 30 minutes or sooner as more information becomes available.
UPDATE
about 12 hours ago - at 03/09/2026 07:17AM
We're aware of an issue impacting data operations within the platform for custom indexes. We've identified a trigger and are exploring multiple paths to resolution.
We'll provide an update in 30 minutes or sooner if additional information becomes available
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