Outage in Salesforce
MuleSoft feature degradation
Resolved Minor
April 02, 2026 - Started 8 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Salesforce experienced a MuleSoft feature degradation affecting Runtime Manager in the US region and Anypoint Monitoring, where users encountered navigation issues and applications failed to appear in the UI. The incident lasted 58 minutes, during which certain features were unavailable or performed below optimal levels. The issue was resolved after the team identified the technical trigger and performed various tests to restore normal functionality.
We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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Latest Updates ( sorted recent to last )
UPDATE
8 days ago - at 04/02/2026 06:16PM
We’ve identified additional impact to Anypoint Monitoring, and this incident has been updated to reflect this impact. We’re observing improvements in health metrics, and we’ll continue to monitor for resolution.
The next update will be provided upon substantial changes or once this incident resolves.
UPDATE
8 days ago - at 04/02/2026 05:43PM
We noted a feature degradation impacting Runtime Manager in the US region, starting on April 2, at 03:44 UTC. Customers may experience issues while navigating to Runtime Manager, and applications may not appear in the UI. We’re investigating the technical trigger and performing various tests to resolve this issue.
Thank you for your patience as we work through this incident. The next update will be provided upon substantial changes to our investigation.
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