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Outage in Salesforce

Feature Degradation

Minor
April 04, 2026 - Started about 3 hours ago

Incident Report

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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Latest Updates ( sorted recent to last )
UPDATE 12 minutes ago - at 04/04/2026 05:25PM

We are actively investigating this issue and appreciate your patience as we work towards a resolution. We do not have any new information to share at this moment, but we will keep you updated as soon as we have more details.

We apologize for the impact this is having on your business.

UPDATE about 1 hour ago - at 04/04/2026 04:50PM

We continue to investigate and restore the service.
We appreciate your continued patience while we resolve the issue and will provide updates upon significant developments.
We apologize for the impact this is having on your business.

UPDATE about 1 hour ago - at 04/04/2026 04:18PM

We are currently evaluating the best path to restoring full service.

We do not yet have a confirmed resolution timeline. We will provide a further update in 30 minutes or sooner if additional information becomes available.

We apologize for the impact this is having on your business.

UPDATE about 2 hours ago - at 04/04/2026 03:47PM

We have determined that the issue is isolated to the environment in which recipe jobs run.

We do not yet have a confirmed resolution timeline. We’ll provide an update in 30 minutes, or sooner if additional information becomes available.
We apologize for the impact this is having on your business.

UPDATE about 2 hours ago - at 04/04/2026 03:15PM

We are investigating a feature degradation that is impacting multiple instances from 12:40 UTC. Users are unable to refresh their analytics dashboards.

We are investigating the issue to identify the potential trigger and determine the best path to resolution

We’ll provide an update in 30 minutes, or sooner if additional information becomes available.

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