Feature Degradation

We're confident the identified change is the contributing factor and are rolling this back. The rollback is being implemented in a non-disruptive manner to minimize further impact to customers. While in progress, customers experiencing this issue can restart their Business Manager instance from Control Center to try to pick up the rollback early.

We'll provide an update as soon as the rollback completes or if additional information becomes available.

We're continuing to analyze this change and assess rollback options. We'll provide an update in 30 minutes or sooner if additional information becomes available

Our investigation has identified a potential contributing change related to how certain Business Manager screens load. We're currently analyzing this change as a primary focus of our remediation efforts and assessing rollback options.

We'll provide an update in 30 minutes or sooner if additional information becomes available.

We're continuing to investigate an issue affecting customers ability to manage promotion product exclusions in Business Manager UI. Specifically, when attempting to add or modify excluded products within a promotion, the action doesn't complete as expected. Existing promotions aren't affected — the impact is limited to the ability to manage product exclusion rules within those promotions.

We're currently reviewing any ‌recent changes as a potential contributing factor. We'll provide an update in 30 minutes or sooner if additional information becomes available.

We're actively investigating an issue affecting Business Manager within Commerce Cloud. Customers on impacted instances are unable to update promotion product exclusions within the UI. We'll provide an update within 30 minutes or sooner if additional information becomes available.