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Outage in Salesforce

Performance Degradation

Resolved Minor
June 05, 2026 - Started about 12 hours ago - Lasted about 7 hours

Incident Report

Summary AI Generated

Salesforce experienced a performance degradation affecting multiple instances globally, causing slow performance, timeouts, and connectivity issues for users while some functionality remained unavailable or ran at suboptimal performance. The incident specifically impacted Search Analytics users who experienced delays in search interaction results for data between May 18-28, 2026, as historical data required restoration following a previous incident. After 6.9 hours, Salesforce validated a fix in production and deployed it across all affected instances while monitoring system stability.

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce FRA32 Salesforce SGP10 Salesforce CAN28 Salesforce FRA34 Salesforce DEU38 Salesforce USA34 Salesforce USA36 Salesforce FRA36 Salesforce CAN34 Salesforce AUS58 Salesforce AUS60 Salesforce AUS62 Salesforce AUS64 Salesforce ARE6 Salesforce AUS68 Salesforce AUS70 Salesforce AUS72 Salesforce AUS74 Salesforce AUS76 Salesforce AUS82 Salesforce AUS86 Salesforce AUS90 Salesforce AUS92 Salesforce BRA14 Salesforce BRA16 Salesforce CAN38 Salesforce CAN40 Salesforce CAN46 Salesforce CAN48 Salesforce CAN50 Salesforce CAN52 Salesforce DEU58 Salesforce GBR34 Salesforce GBR36 Salesforce GBR38 Salesforce GBR46 Salesforce GBR50 Salesforce GBR54 Salesforce GBR56 Salesforce GBR64 Salesforce GBR70 Salesforce IND118 Salesforce IND74 Salesforce IND78 Salesforce JPN132 Salesforce JPN134 Salesforce JPN136 Salesforce JPN138 Salesforce JPN140 Salesforce JPN142 Salesforce NA235 Salesforce SWE10 Salesforce SWE14 Salesforce SWE16 Salesforce SWE20 Salesforce SWE22 Salesforce SWE26 Salesforce SWE34 Salesforce SWE36 Salesforce SWE38 Salesforce SWE46 Salesforce SWE8 Salesforce USA228 Salesforce USA230 Salesforce USA232 Salesforce USA234 Salesforce USA236 Salesforce USA238 Salesforce USA272 Salesforce USA274 Salesforce USA276 Salesforce USA282 Salesforce USA286 Salesforce USA292 Salesforce USA296 Salesforce USA302 Salesforce USA304 Salesforce USA312 Salesforce USA314 Salesforce USA316 Salesforce USA320 Salesforce USA324 Salesforce USA326 Salesforce USA330 Salesforce USA332 Salesforce USA334 Salesforce USA336 Salesforce USA340 Salesforce USA342 Salesforce USA344 Salesforce USA346 Salesforce USA348 Salesforce USA350 Salesforce USA352 Salesforce USA360 Salesforce USA372 Salesforce USA376 Salesforce USA384 Salesforce USA408 Salesforce USA410 Salesforce USA412 Salesforce USA414 Salesforce USA420 Salesforce USA422 Salesforce USA424 Salesforce USA426 Salesforce USA430 Salesforce USA436 Salesforce USA442 Salesforce USA444 Salesforce USA452 Salesforce USA454 Salesforce USA456 Salesforce USA460 Salesforce USA462 Salesforce USA464 Salesforce USA468 Salesforce USA470 Salesforce USA472 Salesforce USA474 Salesforce USA476 Salesforce USA478 Salesforce AUS102 Salesforce BRA24 Salesforce BRA28 Salesforce BRA32 Salesforce BRA34 Salesforce BRA36 Salesforce BRA38 Salesforce BRA48 Salesforce BRA50 Salesforce CAN56 Salesforce CHE12 Salesforce CHE16 Salesforce CHE18 Salesforce DEU120 Salesforce DEU124 Salesforce DEU126 Salesforce DEU66 Salesforce DEU68 Salesforce DEU72 Salesforce DEU74 Salesforce DEU76 Salesforce DEU78 Salesforce DEU84 Salesforce DEU86 Salesforce DEU94 Salesforce DEU96 Salesforce FRA44 Salesforce FRA48 Salesforce FRA56 Salesforce FRA66 Salesforce FRA70 Salesforce FRA80 Salesforce FRA88 Salesforce FRA90 Salesforce GBR100 Salesforce GBR102 Salesforce GBR112 Salesforce GBR116 Salesforce GBR122 Salesforce GBR76 Salesforce GBR86 Salesforce GBR88 Salesforce GBR96 Salesforce IND116 Salesforce ITA12 Salesforce ITA14 Salesforce ITA8 Salesforce JPN146 Salesforce KOR6 Salesforce NA242 Salesforce NA245 Salesforce NA249 Salesforce SWE114 Salesforce SWE52 Salesforce SWE56 Salesforce SWE62 Salesforce SWE74 Salesforce SWE76 Salesforce SWE82 Salesforce SWE84 Salesforce SWE98 Salesforce USA494 Salesforce USA496 Salesforce USA538 Salesforce USA544 Salesforce USA546 Salesforce USA548 Salesforce USA552 Salesforce USA554 Salesforce USA558 Salesforce USA562 Salesforce USA566 Salesforce USA568 Salesforce USA576 Salesforce USA578 Salesforce USA580 Salesforce USA584 Salesforce USA586 Salesforce USA592 Salesforce USA596 Salesforce USA598 Salesforce USA600 Salesforce USA608 Salesforce USA610 Salesforce USA616 Salesforce USA622 Salesforce USA626 Salesforce USA632 Salesforce USA638 Salesforce USA644 Salesforce USA646 Salesforce USA648 Salesforce USA650 Salesforce USA652 Salesforce USA678 Salesforce USA682 Salesforce USA686 Salesforce USA688 Salesforce USA690 Salesforce USA692 Salesforce USA694 Salesforce USA698 Salesforce USA700 Salesforce USA704 Salesforce USA706 Salesforce USA708 Salesforce USA714 Salesforce USA716 Salesforce USA720 Salesforce USA722 Salesforce USA724 Salesforce USA726 Salesforce USA728 Salesforce USA730 Salesforce USA732 Salesforce USA740 Salesforce USA742 Salesforce USA744 Salesforce USA746 Salesforce USA748 Salesforce USA776 Salesforce USA778 Salesforce USA788 Salesforce USA810 Salesforce USA846 Salesforce USA854 Salesforce USA864 Salesforce USA866 Salesforce USA868

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Latest Updates ( sorted recent to last )
UPDATE about 8 hours ago - at 06/06/2026 01:32AM

We continue to deploy the fix across all remaining instances while closely monitoring system performance to ensure stability.

We’ll provide an update once additional information becomes available.

UPDATE about 11 hours ago - at 06/05/2026 10:46PM

We’re actively deploying the fix across all remaining instances while closely monitoring system performance to ensure stability.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

UPDATE about 12 hours ago - at 06/05/2026 09:46PM

We’re investigating a performance degradation impacting multiple instances. During this time, a subset of customers using Search Analytics may experience a delay in their search interaction results between May 18, 2026, and May 28, 2026. While new data on the Data Lake Object (DLO) is flowing correctly following the resolution of a previous incident, the historical data from that window is currently being restored.

We’ve successfully validated a fix in one of our production environments and are deploying it across the remaining impacted instances.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

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