Outage in Salesforce
Tableau Service Disruption
Resolved Major
August 07, 2026 - Started about 7 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Tableau Cloud experienced a major service disruption lasting approximately 1.3 hours, during which users were unable to access the service, encountered 500 errors on login, and faced issues across multiple features including Explore, Homepage, Load a View, Web Edit, Refresh an Extract, and Bridge. The core login impact was isolated between 19:10–19:35 UTC, though the overall scope proved broader than initially assessed. Tableau engineers resolved the immediate user impact and continued investigating the root cause to prevent recurrence.
There’s a service disruption impacting Tableau Cloud. Tableau engineers are currently working on a solution to resolve user impact. During a service disruption, end users can’t access the service. We thank you for your patience. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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Latest Updates ( sorted recent to last )
UPDATE
about 6 hours ago - at 08/07/2026 08:43PM
Further investigation has revealed that the scope of impact is broader than initially understood. Customers may have experienced issues across Tableau services, including but not limited to: Explore, Homepage, Load a View, Web Edit, Refresh an Extract, and Bridge.
We will provide an update in 60 minutes or sooner if more information becomes available.
UPDATE
about 7 hours ago - at 08/07/2026 08:22PM
We are aware of an issue that impacted Tableau Cloud between 19:10 - 19:35 UTC. During that time, some users may have been unable to log in or may have seen 500 errors when attempting to log in. The impact has currently ceased, but we are actively investigating the technical trigger and taking the appropriate actions to prevent future impact.
We will provide an update in 60 minutes or sooner if more information becomes available.
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