Outage in Salesforce

Feature Degradation

Resolved Minor

September 03, 2026 - Started about 10 hours ago - Lasted about 8 hours

Incident Report

Summary AI Generated

Salesforce experienced a 7.9-hour feature degradation affecting Data Cloud batch transform functionality across a large number of global instances. Completed transform jobs displayed incorrect statuses in the UI, causing automated flows and downstream processes dependent on those status updates to fail to trigger; additionally, manual and scheduled transform runs later failed to start after a rollback attempt introduced a secondary functional issue. A rollback was initiated but paused due to the new functional impact, with a roll-forward fix developed to address both the original problem and the regression.

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Components affected

Salesforce CS237 Salesforce AUS18S Salesforce AUS16S Salesforce SWE32 Salesforce JPN28S Salesforce JPN142 Salesforce GBR94 Salesforce IND72 Salesforce ISR6 Salesforce IND66 Salesforce IND82 Salesforce ITA6 Salesforce USA644 Salesforce FRA88 Salesforce DEU74 Salesforce ITA24 Salesforce SWE70 Salesforce USA696 Salesforce ITA28 Salesforce FRA76 Salesforce CS241 Salesforce USA656S Salesforce USA20S Salesforce CS248 Salesforce CAN6S Salesforce USA654S Salesforce USA244S Salesforce USA30S Salesforce CS265 Salesforce CS258 Salesforce CAN2S Salesforce USA32S Salesforce USA760S Salesforce FRA6S Salesforce SWE30S Salesforce DEU114S Salesforce DEU20S Salesforce ITA2S Salesforce ITA22S Salesforce DEU14S Salesforce DEU2S Salesforce GBR44S Salesforce GBR90S Salesforce SWE96S Salesforce GBR106S Salesforce BRA6S Salesforce CS282 Salesforce CS257 Salesforce CAN70S Salesforce USA774S Salesforce CS268 Salesforce CS271 Salesforce BRA2S Salesforce USA764S Salesforce USA268S Salesforce DEU16S Salesforce IND6S Salesforce GBR120 Salesforce USA694 Salesforce JPN12S Salesforce CS253 Salesforce CS151 Salesforce NA242 Salesforce USA572 Salesforce AUS62 Salesforce CHE12 Salesforce JPN8S Salesforce USA882S Salesforce JPN136 Salesforce USA194S Salesforce USA888S Salesforce USA586 Salesforce DEU92 Salesforce IND116 Salesforce IND26S Salesforce USA684 Salesforce FRA34 Salesforce ITA12 Salesforce USA490S Salesforce DEU118 Salesforce ARE6 Salesforce USA334 Salesforce NA225 Salesforce IND78 Salesforce DEU112 Salesforce USA700 Salesforce USA22S Salesforce IND90 Salesforce USA2S Salesforce ARE12 Salesforce USA580 Salesforce SWE8 Salesforce USA608 Salesforce USA600 Salesforce USA248S Salesforce USA750S Salesforce USA902S Salesforce IND74 Salesforce CAN44 Salesforce USA720 Salesforce SWE4S Salesforce USA466 Salesforce NA243 Salesforce GBR34 Salesforce DEU100 Salesforce AUS6S Salesforce DEU90 Salesforce SWE106 Salesforce GBR96 Salesforce AUS24S Salesforce SWE44S Salesforce USA594 Salesforce BRA38 Salesforce JPN138 Salesforce USA384 Salesforce AUS22S Salesforce IND86 Salesforce DEU70 Salesforce USA698 Salesforce CAN38 Salesforce SWE62 Salesforce ITA18 Salesforce USA330 Salesforce SWE112 Salesforce SWE48 Salesforce DEU52 Salesforce USA778 Salesforce IND132 Salesforce JPN10S Salesforce CAN36 Salesforce NA233 Salesforce GBR88 Salesforce GBR82 Salesforce DEU116S Salesforce USA288 Salesforce USA290 Salesforce FRA56 Salesforce SWE52 Salesforce USA688 Salesforce USA886S Salesforce USA606 Salesforce CAN42 Salesforce USA444 Salesforce DEU58 Salesforce AUS86 Salesforce USA420 Salesforce USA348 Salesforce GBR68 Salesforce NA248 Salesforce SGP10 Salesforce USA544 Salesforce NA241 Salesforce USA576 Salesforce USA292 Salesforce JPN2S Salesforce SWE12 Salesforce IND122 Salesforce ITA42 Salesforce IND92 Salesforce BRA28 Salesforce GBR76 Salesforce USA296 Salesforce DEU60 Salesforce JPN146 Salesforce CS251 Salesforce GBR74 Salesforce USA274 Salesforce USA734 Salesforce USA304 Salesforce USA602 Salesforce USA542S Salesforce USA872S Salesforce CAN86S Salesforce USA28S Salesforce CS250 Salesforce CS276 Salesforce USA662S Salesforce USA710S Salesforce CS277 Salesforce CS247 Salesforce USA252S Salesforce USA666S Salesforce CS256 Salesforce USA8S Salesforce CS260 Salesforce CS236 Salesforce USA254S Salesforce USA668S Salesforce USA650 Salesforce KOR4S Salesforce DEU110 Salesforce GBR100 Salesforce USA228 Salesforce USA418 Salesforce USA852 Salesforce GBR58 Salesforce USA610 Salesforce CAN56 Salesforce IND68 Salesforce IDN8 Salesforce IND18S Salesforce IND120 Salesforce GBR38 Salesforce SWE10 Salesforce CS275 Salesforce USA494 Salesforce USA676 Salesforce USA60S Salesforce USA294 Salesforce SWE74 Salesforce USA718 Salesforce AUS102 Salesforce CS148 Salesforce USA272 Salesforce GBR124 Salesforce USA538 Salesforce IND118 Salesforce USA742 Salesforce BRA48 Salesforce USA900S Salesforce AUS94 Salesforce NA235 Salesforce USA876 Salesforce GBR62S Salesforce NA244 Salesforce CS240 Salesforce CS270 Salesforce CS281 Salesforce CS242 Salesforce CS263 Salesforce USA770S Salesforce USA766S Salesforce USA256S Salesforce CHE2S Salesforce DEU62S Salesforce FRA2S Salesforce DEU12S Salesforce DEU6S Salesforce CS152 Salesforce USA286 Salesforce USA568 Salesforce NA247 Salesforce GBR80 Salesforce USA642 Salesforce USA862 Salesforce USA636 Salesforce USA338 Salesforce USA238 Salesforce CS116 Salesforce USA704 Salesforce SWE72 Salesforce GBR118 Salesforce CAN8S Salesforce FRA70 Salesforce IND88 Salesforce DEU108 Salesforce IND70 Salesforce SWE20 Salesforce IND108 Salesforce USA554 Salesforce USA864 Salesforce USA456 Salesforce IND54S Salesforce USA328 Salesforce BRA44 Salesforce USA620 Salesforce CAN40 Salesforce USA860 Salesforce USA890S Salesforce AUS4S Salesforce IND110 Salesforce USA738 Salesforce BRA24 Salesforce USA748 Salesforce USA848 Salesforce DEU126 Salesforce CAN34 Salesforce FRA50 Salesforce IND84 Salesforce DEU4S Salesforce GBR66 Salesforce IND62 Salesforce FRA90 Salesforce USA432S Salesforce DEU104S Salesforce FRA4S Salesforce IND60 Salesforce ITA14 Salesforce CS255 Salesforce USA640 Salesforce CHE6 Salesforce CS238 Salesforce SWE92S Salesforce CHE28 Salesforce CAN28 Salesforce USA548 Salesforce FRA78 Salesforce USA628 Salesforce USA356 Salesforce AUS82 Salesforce USA776 Salesforce USA416 Salesforce IND28S Salesforce DEU66 Salesforce USA220 Salesforce USA342 Salesforce AUS58 Salesforce AUS84 Salesforce USA410 Salesforce AUS66 Salesforce FRA54 Salesforce USA440 Salesforce IND104 Salesforce GBR48 Salesforce USA596 Salesforce NA237 Salesforce USA632 Salesforce KOR6 Salesforce USA686 Salesforce IND100 Salesforce ITA4S Salesforce ITA38 Salesforce USA480 Salesforce GBR54 Salesforce USA234 Salesforce BRA18 Salesforce AUS70 Salesforce SWE58 Salesforce DEU36 Salesforce GBR78 Salesforce USA280 Salesforce SWE118 Salesforce USA360 Salesforce USA352 Salesforce SWE108 Salesforce CAN52 Salesforce BRA8S Salesforce FRA74 Salesforce SWE82 Salesforce USA332 Salesforce USA336 Salesforce GBR56 Salesforce USA652 Salesforce USA276 Salesforce IND98 Salesforce SWE34 Salesforce USA690 Salesforce CAN46 Salesforce USA574 Salesforce USA714 Salesforce DEU54 Salesforce SWE40 Salesforce FRA52 Salesforce IND14S Salesforce SGP14 Salesforce USA746 Salesforce USA242S Salesforce CS115 Salesforce CHE16 Salesforce IND58 Salesforce USA736 Salesforce USA616 Salesforce USA844 Salesforce USA898S Salesforce USA302 Salesforce USA726 Salesforce IND16S Salesforce CS246 Salesforce BRA36 Salesforce USA438 Salesforce ITA30 Salesforce DEU10S Salesforce USA452 Salesforce NA236 Salesforce USA340 Salesforce SWE6S Salesforce CS338 Salesforce SWE60S Salesforce IND3S Salesforce IND10S Salesforce CS321 Salesforce ARE2S Salesforce IND8S Salesforce IND24S Salesforce SGP6S Salesforce IND22S Salesforce USA622 Salesforce USA674 Salesforce GBR112 Salesforce SWE16 Salesforce NA224 Salesforce CAN80 Salesforce USA474 Salesforce USA366S Salesforce BRA16 Salesforce USA624 Salesforce USA314 Salesforce USA258S Salesforce USA270S Salesforce CS343 Salesforce CS262 Salesforce CS266 Salesforce USA658S Salesforce CS280 Salesforce USA660S Salesforce CS278 Salesforce USA672S Salesforce CS273 Salesforce USA260S Salesforce CS261 Salesforce USA756S Salesforce USA768S Salesforce CS272 Salesforce GBR2S Salesforce GBR92S Salesforce GBR108S Salesforce FRA24S Salesforce IND4S Salesforce SWE2S Salesforce GBR72 Salesforce USA634 Salesforce SWE50 Salesforce EU53 Salesforce DEU78 Salesforce IND128 Salesforce IND96 Salesforce FRA86 Salesforce BRA14 Salesforce USA468 Salesforce SWE120S Salesforce USA350 Salesforce USA232 Salesforce NA251 Salesforce JPN20S Salesforce JPN22S Salesforce FRA66 Salesforce AUS76 Salesforce FRA32 Salesforce DEU122 Salesforce SGP8S Salesforce AUS60 Salesforce USA464 Salesforce USA612 Salesforce USA374 Salesforce USA454 Salesforce USA896S Salesforce NA238 Salesforce CAN50 Salesforce USA678 Salesforce USA598 Salesforce BRA50 Salesforce USA570 Salesforce CS239 Salesforce USA250S Salesforce USA758S Salesforce USA240S Salesforce USA540S Salesforce USA754S Salesforce USA762S Salesforce BRA54S Salesforce CS279 Salesforce USA262S Salesforce USA664S Salesforce CS259 Salesforce USA670S Salesforce USA80S Salesforce CS269 Salesforce USA224S Salesforce USA534S Salesforce USA3S Salesforce USA478 Salesforce USA320 Salesforce USA732 Salesforce CAN26 Salesforce IND64 Salesforce SWE64 Salesforce GBR42S Salesforce FRA36 Salesforce GBR36 Salesforce DEU106 Salesforce SWE26 Salesforce AUS20S Salesforce USA780 Salesforce FRA104 Salesforce USA626 Salesforce USA422 Salesforce USA326 Salesforce USA556 Salesforce NA231 Salesforce USA346 Salesforce USA460 Salesforce USA300 Salesforce USA744 Salesforce USA36 Salesforce SWE90S Salesforce GBR110S Salesforce ISR4S Salesforce FRA96S Salesforce IDN2S Salesforce SGP2S Salesforce KOR2S Salesforce IND12S Salesforce ITA10 Salesforce AUS38S Salesforce USA614 Salesforce JPN134 Salesforce SWE56 Salesforce IND102 Salesforce IND138 Salesforce USA446S Salesforce FRA48 Salesforce CS252 Salesforce USA344 Salesforce NA232 Salesforce IND94 Salesforce JPN24S Salesforce IND134 Salesforce USA924 Salesforce NA240 Salesforce DEU56 Salesforce USA804S Salesforce CS283 Salesforce NA252 Salesforce USA856 Salesforce USA358 Salesforce FRA80 Salesforce USA706 Salesforce GBR46 Salesforce USA318 Salesforce GBR64 Salesforce CHE30 Salesforce IND126 Salesforce GBR98 Salesforce BRA32 Salesforce NA234 Salesforce USA712S Salesforce USA582 Salesforce USA414 Salesforce USA630 Salesforce IND136 Salesforce USA412 Salesforce CS264 Salesforce USA838 Salesforce USA874S Salesforce CAN4S Salesforce USA590 Salesforce CHE18 Salesforce ITA34 Salesforce FRA64 Salesforce USA840 Salesforce CAN48 Salesforce EU49 Salesforce SWE100 Salesforce FRA42 Salesforce USA682 Salesforce USA810 Salesforce USA588 Salesforce IND80 Salesforce USA560 Salesforce USA312 Salesforce USA868 Salesforce BRA4S Salesforce USA62S Salesforce USA322 Salesforce CAN20S Salesforce JPN144 Salesforce USA278 Salesforce CS243 Salesforce USA724 Salesforce GBR70 Salesforce USA842 Salesforce FRA98S Salesforce USA716 Salesforce DEU120 Salesforce CS244 Salesforce USA892S Salesforce USA880S Salesforce DEU124 Salesforce USA462 Salesforce USA448S Salesforce USA870S Salesforce USA562 Salesforce FRA44 Salesforce AUS2S Salesforce GBR60S Salesforce USA428 Salesforce IND114 Salesforce IDN6 Salesforce USA884S Salesforce NA253 Salesforce USA550 Salesforce ARE4S Salesforce USA476 Salesforce CS137 Salesforce SWE42 Salesforce CS274 Salesforce USA430 Salesforce JPN4S Salesforce USA740 Salesforce USA646 Salesforce SWE28S Salesforce USA496 Salesforce GBR40S Salesforce USA836S Salesforce CS245 Salesforce USA692 Salesforce USA916S Salesforce USA316 Salesforce USA850 Salesforce AUS68 Salesforce USA702 Salesforce SWE80 Salesforce USA792S Salesforce USA558 Salesforce AUS78 Salesforce USA34 Salesforce ITA36 Salesforce GBR84 Salesforce SWE14 Salesforce FRA84 Salesforce SGP4S Salesforce NA223 Salesforce DEU68 Salesforce DEU96 Salesforce USA866 Salesforce USA790 Salesforce NA249 Salesforce SWE36 Salesforce USA364 Salesforce JPN140 Salesforce USA584 Salesforce USA604 Salesforce SWE78 Salesforce CAN54 Salesforce SWE24 Salesforce USA618 Salesforce USA728 Salesforce SWE114 Salesforce GBR102 Salesforce BRA34 Salesforce DEU86 Salesforce SWE84 Salesforce IND112 Salesforce USA786S Salesforce CHE4S Salesforce USA202S Salesforce SWE68 Salesforce USA488S Salesforce USA282 Salesforce USA566 Salesforce USA376 Salesforce USA648 Salesforce FRA62 Salesforce GBR52 Salesforce DEU102 Salesforce SWE66 Salesforce CS254 Salesforce IND76 Salesforce USA638 Salesforce USA226 Salesforce FRA100 Salesforce USA426 Salesforce SWE38 Salesforce FRA8S Salesforce USA894S Salesforce IND2S Salesforce USA564 Salesforce USA846 Salesforce DEU76 Salesforce USA470 Salesforce USA450 Salesforce USA788 Salesforce USA408 Salesforce USA424 Salesforce AUS36S Salesforce AUS72 Salesforce USA730 Salesforce USA546 Salesforce USA680 Salesforce USA434S Salesforce USA324 Salesforce USA354 Salesforce AUS64 Salesforce NA239 Salesforce GBR4S Salesforce USA1 Salesforce ITA8 Salesforce USA436 Salesforce IND124 Salesforce USA26 Salesforce USA236 Salesforce FRA46 Salesforce AUS90 Salesforce SWE122 Salesforce ITA16 Salesforce DEU72 Salesforce GBR122 Salesforce ITA26 Salesforce GBR50 Salesforce SWE54 Salesforce SWE22 Salesforce USA708 Salesforce USA592 Salesforce JPN132 Salesforce SWE2S Salesforce DEU38 Salesforce USA722 Salesforce USA442 Salesforce AUS74 Salesforce USA854 Salesforce SWE76 Salesforce ITA32S Salesforce DEU94 Salesforce SWE94S Salesforce DEU8S Salesforce SWE4S Salesforce FRA12S Salesforce IDN4S Salesforce JPN18S Salesforce IND20S Salesforce AUS14S Salesforce AUS26S Salesforce AUS28S Salesforce CS267 Salesforce AUS88 Salesforce USA552 Salesforce USA772S Salesforce USA230 Salesforce USA578 Salesforce DEU128 Salesforce GBR86 Salesforce ISR2S Salesforce USA752S Salesforce SWE88S Salesforce USA372 Salesforce SWE98 Salesforce AUS80S Salesforce GBR116 Salesforce USA472 Salesforce JPN6S Salesforce DEU84 Salesforce SWE18 Salesforce NA246 Salesforce AUS92 Salesforce KOR8 Salesforce CHE26S Salesforce SWE46 Salesforce BRA30 Salesforce USA9004S Salesforce USA9018S Salesforce USA9008 Salesforce USA9014 Salesforce USA9016S Salesforce USA9002 Salesforce USA9404S Salesforce USA9914 Salesforce USA9906S Salesforce USA9012S Salesforce USA9916S Salesforce USA9010S Salesforce USA9406S Salesforce USA9006S Salesforce USA9402

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Latest Updates ( sorted recent to last )

UPDATE about 7 hours ago - at 09/04/2026 01:35AM

Due to a functional issue identified following the rollback, we’ve now paused this activity. We are creating a roll-forward fix to address both the original issue and the new functional impact. Users may now experience that their manual and scheduled transform runs fail to start. This was first identified at 20:10 UTC, September 3.

We will provide the next update once we can clarify how long the fix-forward will take to verify and deploy, or when new information becomes available. We apologize for any inconvenience this is causing to customers.

UPDATE about 8 hours ago - at 09/04/2026 12:20AM

As we complete the rollback on individual instances, we will post instance-level updates to accurately reflect each instance’s impact end time. Once an instance has been rolled back, we will remove it from this main post.

Instances where rollback is still in progress will continue to receive updates in this post until remediation is complete.

UPDATE about 10 hours ago - at 09/03/2026 10:40PM

Data Cloud customers using batch transforms may see completed jobs remain in an outdated status in the user interface. Automated flows, subsequent transforms, or other downstream processes that depend on the status update may not initiate, potentially delaying downstream data processing. Transform jobs continue to complete successfully, and no impact to the processed data has been identified.

We have identified the trigger and initiated a roll back which is expected to remediate the issue. We will provide an update upon completion of the roll back, or sooner if more information becomes available.

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