Outage in Salesforce
Agentforce Performance Degradation
Resolved Minor
September 07, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Salesforce experienced a 1.9-hour performance degradation affecting Agentforce across multiple instances in the CHE, GBR, IND, and JPN regions, preventing customers from loading configurations or performing actions. The Salesforce Technology team identified a potential trigger for the issue and worked to implement a fix.
There’s a performance degradation impacting Agentforce, and we’re working to resolve it. At this time customers using Agentforce are unable to load configurations or perform actions. We’re investigating the issue, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.
Components affected
Salesforce CHE12 Salesforce CHE16 Salesforce CHE18 Salesforce CHE26S Salesforce CHE28 Salesforce CHE2S Salesforce CHE30 Salesforce CHE4S Salesforce CHE6 Salesforce GBR100 Salesforce GBR102 Salesforce GBR106S Salesforce GBR108S Salesforce GBR110S Salesforce GBR112 Salesforce GBR116 Salesforce GBR118 Salesforce GBR120 Salesforce GBR122 Salesforce GBR124 Salesforce GBR2S Salesforce GBR34 Salesforce GBR36 Salesforce GBR38 Salesforce GBR40S Salesforce GBR42S Salesforce GBR44S Salesforce GBR46 Salesforce GBR48 Salesforce GBR4S Salesforce GBR50 Salesforce GBR52 Salesforce GBR54 Salesforce GBR56 Salesforce GBR58 Salesforce GBR60S Salesforce GBR62S Salesforce GBR64 Salesforce GBR66 Salesforce GBR68 Salesforce GBR70 Salesforce GBR72 Salesforce GBR74 Salesforce GBR76 Salesforce GBR78 Salesforce GBR80 Salesforce GBR82 Salesforce GBR84 Salesforce GBR86 Salesforce GBR88 Salesforce GBR90S Salesforce GBR92S Salesforce GBR94 Salesforce GBR96 Salesforce GBR98 Salesforce IND100 Salesforce IND102 Salesforce IND104 Salesforce IND108 Salesforce IND10S Salesforce IND110 Salesforce IND112 Salesforce IND114 Salesforce IND116 Salesforce IND118 Salesforce IND120 Salesforce IND122 Salesforce IND124 Salesforce IND126 Salesforce IND128 Salesforce IND12S Salesforce IND132 Salesforce IND134 Salesforce IND136 Salesforce IND138 Salesforce IND14S Salesforce IND16S Salesforce IND18S Salesforce IND20S Salesforce IND22S Salesforce IND24S Salesforce IND26S Salesforce IND28S Salesforce IND2S Salesforce IND3S Salesforce IND4S Salesforce IND54S Salesforce IND58 Salesforce IND60 Salesforce IND62 Salesforce IND64 Salesforce IND66 Salesforce IND68 Salesforce IND6S Salesforce IND70 Salesforce IND72 Salesforce IND74 Salesforce IND76 Salesforce IND78 Salesforce IND80 Salesforce IND82 Salesforce IND84 Salesforce IND86 Salesforce IND88 Salesforce IND8S Salesforce IND90 Salesforce IND92 Salesforce IND94 Salesforce IND96 Salesforce IND98 Salesforce JPN10S Salesforce JPN12S Salesforce JPN132 Salesforce JPN134 Salesforce JPN136 Salesforce JPN138 Salesforce JPN140 Salesforce JPN142 Salesforce JPN144 Salesforce JPN146 Salesforce JPN18S Salesforce JPN20S Salesforce JPN22S Salesforce JPN24S Salesforce JPN28S Salesforce JPN2S Salesforce JPN4S Salesforce JPN6S Salesforce JPN8STrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
1 day ago - at 09/07/2026 07:04PM
The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. Thank you for your patience as we work to resolve this issue.
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