Tableau Cloud experienced a 2.1-hour degradation where users without Creator or Administrator roles were unable to view their assigned projects. A configuration change failed to resolve the issue, prompting engineers to roll back a recent platform update believed to have caused the problem. The rollback was initiated and monitored as the primary path to resolution.
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The configuration change we implemented did not resolve the issue affecting some Tableau Cloud users who can't view their assigned projects. We've begun rolling back the recent platform update we believe to have introduced this issue and are closely monitoring the rollback's progress.
We'll provide an update in 60 minutes or sooner if additional information becomes available.
We're continuing to investigate limited project visibility affecting some Tableau Cloud users without Creator or Administrator roles. We've attempted a feature flag change to help restore visibility. If that doesn't resolve the issue, we'll roll back to the previous version.
We'll provide an update in 30 minutes or sooner if additional information becomes available.
Some Tableau users may be unable to view projects if they are not a creator or administrator.
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