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Outage in Salesforce

MuleSoft Feature Disruption

Resolved Minor
October 23, 2026 - Started about 8 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

A MuleSoft incident in the Government Cloud environment caused Runtime Manager schedules to run approximately 7 hours behind their configured times due to an incorrect time zone setting on affected servers. The issue lasted roughly 1.3 hours and impacted scheduled job execution for some customers. The time zone settings were corrected and servers were restarted to restore normal scheduling behavior.

We are aware of a feature disruption that may impact you and are currently working on a solution to resolve user impact. During a feature disruption, end users sometimes can’t access certain aspects of the service. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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Latest Updates ( sorted recent to last )
UPDATE about 8 hours ago - at 10/23/2026 04:59PM

We're aware of an issue affecting Runtime Manager in the Government Cloud environment. Schedules for some customers are running about 7 hours later than configured. The issue is linked to a time zone setting on the affected servers. We have corrected the time zone settings and are restarting the affected servers. We're monitoring to confirm schedules return to their configured times and will provide an update in 60 minutes or as more information becomes available.

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