Call Activity / CRM Sync Issue

This incident has been resolved.

Engineering has completed the backfill of activities into CRMs as of late last night. This issue is now considered resolved. Thanks for your patience.

Engineering is continuing to backfill activities and we are expecting it to be complete today. For clarity, this issue was related to all activity syncing including email activities, Linkedin activities, etc and not just call logging activities. All activities are being backfilled as well. Please monitor this status page for updates.

Engineering has fixed an issue where call activity being recorded wasn't being synced to SFDC and Hubspot for some customers. All call activity moving forward will sync properly. All call activity that did not sync due to this error is currently being backfilled. We expect this process to be completed tomorrow. Please continue to monitor this status page for updates.

We are currently investigating an issue where call activity that is being recorded in Salesloft, is not being synced to SFDC and Hubspot properly for some Customers. Engineering is working to resolve this as a top priority. Please monitor this status page for updates.