SalesLoft experienced CRM sync delays that prompted a hardware capacity upgrade to restore normal performance. The system was monitored through peak usage days on Tuesday and Wednesday, during which it remained stable. The incident was resolved after approximately 44 hours with no further issues detected.
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The system was stable throughout the peak days of Tuesday + Wednesday this week so we have determined that the issue has been resolved.
A summary of the incident will be posted within the next three US business days.
We are closely monitoring the situation after updating hardware capacities to ensure normal performance. We expect to close this incident if the system performs properly through the end of day on September 16.
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