Outage in SalesLoft
Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze
Resolved Major
September 16, 2026 - Started 20 days ago
- Lasted about 16 hours
Incident Report
Summary AI Generated
A Salesforce outage lasting approximately 15.7 hours caused data sync delays and failures between Salesloft and Salesforce, impacting Sales Engagement and Forecast/Inspect/Analyze features. Syncing of activities, tasks, and opportunity data was disrupted for some customers, and support response times were also affected. The issue was resolved once Salesforce restored instance stability, after which Salesloft sync and related functionality returned to normal.
We are aware of an ongoing outage with Salesforce that is affecting data syncing between Salesloft and Salesforce for some customers. This may cause delays or failures when syncing activities, tasks, and opportunity data, impacting Sales Engagement and Forecast/Inspect/Analyze.
Support ticket responses may also be delayed while we await resolution from Salesforce. For more details on the underlying outage, see Salesforce's status page:
Our engineering team is actively investigating and will provide updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 09/17/2026 03:37AM
Salesforce has confirmed that the underlying outage is resolved and reports that instance stability and performance are back to expected levels. Salesforce sync and related functionality across Sales Engagement and Forecast/Inspect/Analyze have returned to normal.
We will continue to monitor.
IDENTIFIED
20 days ago - at 09/16/2026 11:59AM
We are aware of an ongoing outage with Salesforce that is affecting data syncing between Salesloft and Salesforce for some customers. This may cause delays or failures when syncing activities, tasks, and opportunity data, impacting Sales Engagement and Forecast/Inspect/Analyze.
Support ticket responses may also be delayed while we await resolution from Salesforce. For more details on the underlying outage, see Salesforce's status page:
Our engineering team is actively investigating and will provide updates as we learn more.
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