Outage in SalesLoft
Drift - bot replies/messages not displaying to end users
Resolved MajorIncident Report
Summary AI Generated
**SalesLoft – Drift Bot Message Display Failure** For approximately 2.2 hours, Drift bot replies and messages failed to display in real time for end users, requiring a manual page refresh to view responses. The issue was identified and a fix was implemented shortly before resolution. The incident was fully resolved within the same day.
We are currently investigating an issue where Drift bot replies/messages are not immediately displaying to end users and appearing only after page refresh.
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 06/22/2026 08:34PM
This incident has been resolved.
IDENTIFIED
26 days ago - at 06/22/2026 08:22PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
26 days ago - at 06/22/2026 08:19PM
We are continuing to investigate this issue.
INVESTIGATING
26 days ago - at 06/22/2026 06:29PM
We are currently investigating an issue where Drift bot replies/messages are not immediately displaying to end users and appearing only after page refresh.
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