Outage in Salt Edge

Temporary service disruptions

Resolved Major

January 25, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We experienced a temporary issue affecting the availability of our services, and some customers may have encountered HTTP 500 Internal Server Errors during the following timeframe: Downtime start: 25-01-2025 12:33:46 UTC Downtime end: 25-01-2025 12:37:46 UTC The problem has been identified and resolved, and all systems are now functioning normally. However, users may still be unable to proceed to the final stage. Please refresh the page to ensure the issue is fully resolved before continuing.

Components affected

Salt Edge APIs

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/25/2025 06:41PM

The issue has been resolved.

IDENTIFIED about 1 year ago - at 01/25/2025 06:05PM

The affected service is Callbacks, the problem is identified, and we’re doing our best to start sending callbacks properly as soon as possible

INVESTIGATING about 1 year ago - at 01/25/2025 05:59PM

We experienced a temporary issue affecting the availability of our services, and some customers may have encountered HTTP 500 Internal Server Errors during the following timeframe:

Downtime start: 25-01-2025 12:33:46 UTC
Downtime end: 25-01-2025 12:37:46 UTC

The problem has been identified and resolved, and all systems are now functioning normally.

However, users may still be unable to proceed to the final stage. Please refresh the page to ensure the issue is fully resolved before continuing.

Latest Salt Edge outages

Malfunction in payment confirmation triggers. - 24 days ago

Data Enrichment: elevated error rates / performance degradation - 8 months ago

Temporary service disruptions - 9 months ago

Partial unavailability of the API - 10 months ago

Partial unavailability of Partners API - over 1 year ago

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