Outage in SolarWinds Service Desk
Issues with Process Integrations
Resolved MinorIncident Report
We are currently experiencing an issue where Process Integrations are not functioning as expected. Our team is actively investigating to determine the root cause.
We will provide updates as soon as more information becomes available.
Components affected
SolarWinds Service Desk Application (North America) SolarWinds Service Desk Application (EMEA)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/13/2025 12:34AM
The issues affecting Process Integrations have been resolved. If you continue to experience any problems or need further assistance, please contact us at technicalsupport@solarwinds.com.
MONITORING
10 months ago - at 06/12/2025 09:43PM
The issue has been addressed and a fix has been deployed. We are actively monitoring the system to ensure everything is functioning as expected and that no further issues arise.
IDENTIFIED
10 months ago - at 06/12/2025 08:47PM
A key deployment dependency was affected by a broad internet outage, which caused a delay in delivering the fix. The dependency is now back online, and our team is working to deploy the fix shortly.
We appreciate your patience and will provide another update as soon as the deployment is complete.
IDENTIFIED
10 months ago - at 06/12/2025 06:50PM
We've identified the root cause of the issue affecting Process Integrations and are actively working on a fix. Our team is prioritizing this and aiming to resolve it as quickly as possible.
INVESTIGATING
10 months ago - at 06/12/2025 06:31PM
We are currently experiencing an issue where Process Integrations are not functioning as expected. Our team is actively investigating to determine the root cause.
We will provide updates as soon as more information becomes available.
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