Samanage Status - Is Samanage Down?

Samanage is operational

Updated

Samanage not working for you?

Current Samanage official ongoing incidents

No incidents reported in Samanage's status page

IsDown pulls data from Samanage's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Samanage issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Samanage problems

  • M

    Mavenir

    Error 500 Something went wrong! Sorry about that. You have experienced a server-side error. This means the problem is with us and not with your computer or internet connection. We apologize for the inconvenience. Please wait a few moments and try again or contact our support team: technica...

  • A

    Aaron

    Can not load site at all. Receiving 504 gateway timeout error

  • J

    Jeff

    Getting a 504 Gateway Time-out

  • C

    Carter

    Application (North America)

    Slow loading of web pages

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Samanage outage history

IsDown has tracked 147 incidents since started monitoring Samanage status in April 2020.

  • Apr 25 2025

    5 days ago · lasted about 3 hours

    We are currently investigating a potential widespread issue with the Service Desk tool, specifically concerning delays in incident creation via email. More details

  • Mar 24 2025

    about 1 month ago · lasted about 6 hours

    We are currently investigating a potential widespread issue with the Service Desk tool, including Slow loading times, Automation rules not running as expected, email creation delays, and round-robin assignments not working as expected. More details

  • Mar 21 2025

    about 1 month ago · lasted 5 days

    We are currently seeing multiple or duplicated notification emails and notifications even for resolved incidents and previous task. Our team is currently aware of this issue and currently investigating the cause. More details

  • Apr 2020 ...
    IsDown started monitoring Samanage status

    We've tracked and collected 147 incidents since started monitoring Samanage status

Sign up and check all outage history

Having problems with Samanage? What can you do?

  1. First, stay calm.

    • We know it's stressful when Samanage is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Samanage already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Samanage status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Samanage is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 11 Samanage services and regions

7 incidents in 2025

Samanage outages in the last 30 days

Number of Incidents

1 issues

Last incident

5 days ago

Companies that monitor Samanage also follow the status of these services

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Frequently Asked Questions

Is Samanage down today?

Samanage isn't down. You can check Samanage status and incident details on the top of the page. IsDown continuously monitors Samanage official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Samanage status?

Samanage is currently operational. You can check Samanage status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Samanage outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Samanage slow today?

Currently there's no report of Samanage being slow. Check on the top of the page if there are any reported problems by other users.

How are Samanage outages detected?

IsDown monitors the Samanage official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Samanage outage?

Samanage last outage was on April 25, 2025 with the title "US Data Center: Service Desk Email Creation Delays"

Samanage not working for you? How do I know if Samanage is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Samanage status and outages?

Why use IsDown to monitor Samanage instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Samanage and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Samanage status changes?

IsDown offers an easy way to monitor Samanage with maximum flexibility

Major Outages Notifications

IsDown monitors Samanage for major outages. A major outage is when Samanage experiences a critical issue that severely affects one or more services/regions. When Samanage marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Samanage status page for minor outages. A minor outage is when Samanage experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Samanage status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Samanage publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Samanage and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Samanage and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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