Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Samanage

Scheduled Service Catalog Item Not Running

Resolved Minor
January 09, 2026 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of an issue affecting a scheduled Service Desk service catalog item in our EU data center. Our team is actively working to identify the root cause and restore normal functionality. Additional updates will be shared as they become available.
Components affected
Samanage Application (EMEA)

Need to monitor Samanage outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 01/09/2026 11:00AM

This incident has been resolved.

MONITORING 10 days ago - at 01/09/2026 10:09AM

Scheduled service catalog item are now being processed. We are monitoring the situation closely to ensure continued stability.

IDENTIFIED 10 days ago - at 01/09/2026 09:36AM

Additional resources have been allocated to help manage the queue. As a result, the backlog is now being processed efficiently, and pending items are getting cleared. Additional updates will be shared as they become available.

INVESTIGATING 10 days ago - at 01/09/2026 09:27AM

We are aware of an issue affecting a scheduled Service Desk service catalog item in our EU data center. Our team is actively working to identify the root cause and restore normal functionality. Additional updates will be shared as they become available.

Latest Samanage outages

Application Slow Performance - 6 days ago
New tickets that were created are not appearing in the Service Desk UI - 7 days ago
Service Desk Application Performance Degradation - 13 days ago
Service Desk Round-Robin Assignment Option Problem - 14 days ago
Possible Service Desk Features Degradation - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook