Outage in SolarWinds Service Desk
AU DC - New Tickets Not Appearing in Service Desk UI
Resolved MinorIncident Report
We are currently investigating an issue affecting the Service Desk in the AU Data Center, where newly created objects, such as tickets and assets, are not appearing in the user interface as expected.
Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/27/2026 02:09AM
This incident has been resolved.
MONITORING
3 months ago - at 01/27/2026 01:23AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 months ago - at 01/27/2026 12:03AM
We are currently investigating an issue affecting the Service Desk in the AU Data Center, where newly created objects, such as tickets and assets, are not appearing in the user interface as expected.
Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.
Latest SolarWinds Service Desk outages
Slow Performance & Error 500 - 18 days ago
Overlapping Text Fields in Incident/Service Request Tickets - about 1 month ago
Application Slow Performance - 3 months ago
Intermittent issues loading service requests - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
