Outage in Samanage
New tickets that were created are not appearing in the Service Desk UI
Resolved MinorIncident Report
We are currently investigating an issue affecting the Service Desk in the AU Data Center. New tickets are not appearing in the UI.
Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 01/12/2026 12:28PM
This issue has been resolved.
INVESTIGATING
7 days ago - at 01/12/2026 07:43AM
We are currently investigating an issue affecting the Service Desk in the AU Data Center. New tickets are not appearing in the UI.
Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.
Latest Samanage outages
Application Slow Performance - 6 days ago
Scheduled Service Catalog Item Not Running - 10 days ago
Service Desk Application Performance Degradation - 13 days ago
Service Desk Round-Robin Assignment Option Problem - 14 days ago
Possible Service Desk Features Degradation - 2 months ago
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