Outage in Samsung Knox
Login issue impacting access to Knox Admin Portal
Resolved Major
January 28, 2026 - Started 3 months ago
- Lasted about 3 hours
Incident Report
Users in US and EU regions may experience issues logging into samsungknox.com, partner.samsungknox.com and developer.samsungknox.com. Device enrolments are not affected.
Our Engineering Team is currently investigating the issue.
Our Engineering Team is currently investigating the issue.
Components affected
Samsung Knox Knox Remote Support Samsung Knox websites Samsung Knox Knox MSP Program Samsung Knox Knox E-FOTA Samsung Knox Knox Guard Samsung Knox Knox Asset Intelligence Samsung Knox Knox Deployment Program Samsung Knox Knox Manage Samsung Knox Knox Mobile Enrollment Samsung Knox Knox Configure Samsung Knox Samsung Care+ for BusinessTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
3 months ago - at 01/28/2026 08:58PM
Users in US and EU regions may experience issues logging into samsungknox.com, partner.samsungknox.com and developer.samsungknox.com. Device enrolments are not affected.
Our Engineering Team is currently investigating the issue.
3 months ago - at 01/28/2026 11:18PM
Our Engineering Team has identified the issue and is working on a fix. This issue only impacts the super admin. Sub admins are not affected and should be able to login successfully.
Latest Samsung Knox outages
KME enrollment and KM license activation failures - 19 days ago
Samsung Account for Business login issue impacting access to Knox Admin Portal - about 1 month ago
Users unable to submit a support ticket - about 1 month ago
Knox Mobile Enrollment and Knox Configure device enrollment failure - about 2 months ago
Issue accessing Knox Guard portal and Knox Guard APIs Requests - about 2 months ago
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