Outage in Samsung Knox
Issue accessing Knox Guard portal and Knox Guard APIs Requests
Resolved Major
March 05, 2026 - Started 6 days ago
- Lasted about 2 hours
Incident Report
Knox Guard users in the US region may experience problems accessing and using the Knox Guard portal and APIs. Admins may see a "You are not authorized" error when launching the KG console and a "503 Service Temporarily Unavailable " error when calling the APIs.
Our engineering teams are currently investigating the issue.
Our engineering teams are currently investigating the issue.
Components affected
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Latest Updates ( sorted recent to last )
6 days ago - at 03/05/2026 07:30PM
Knox Guard users in the US region may experience problems accessing and using the Knox Guard portal and APIs. Admins may see a "You are not authorized" error when launching the KG console and a "503 Service Temporarily Unavailable " error when calling the APIs.
Our engineering teams are currently investigating the issue.
Latest Samsung Knox outages
Users unable to submit a support ticket - 2 days ago
Delays in loading and updating common device list - 9 days ago
Login issue impacting access to support ticketing system - about 1 month ago
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