Outage in Samsung Knox
Users unable to submit a support ticket
Resolved Minor
March 09, 2026 - Started about 1 month ago
- Lasted 2 days
Incident Report
Users in the US region may encounter an “Insufficient Privileges” error when attempting to submit a support ticket from samsungknox.com, partner.samsungknox.com and developer.samsungknox.com websites. Our Engineering Team is currently investigating the issue.
If you experience any related issues or have further concerns, you can contact a Samsung call center in your region: (https://www2.samsungknox.com/en/support/contact-centers).
If you experience any related issues or have further concerns, you can contact a Samsung call center in your region: (https://www2.samsungknox.com/en/support/contact-centers).
Components affected
Samsung Knox Support ticketing systemTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 1 month ago - at 03/09/2026 06:06PM
Users in the US region may encounter an “Insufficient Privileges” error when attempting to submit a support ticket from samsungknox.com, partner.samsungknox.com and developer.samsungknox.com websites. Our Engineering Team is currently investigating the issue.
If you experience any related issues or have further concerns, you can contact a Samsung call center in your region: (https://www2.samsungknox.com/en/support/contact-centers).
Latest Samsung Knox outages
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Delays in loading and updating common device list - about 2 months ago
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