Outage in Samsung Knox

Users unable to submit a support ticket

Resolved Minor

March 09, 2026 - Started 2 days ago - Lasted 2 days

Incident Report

Users in the US region may encounter an “Insufficient Privileges” error when attempting to submit a support ticket from samsungknox.com, partner.samsungknox.com and developer.samsungknox.com websites. Our Engineering Team is currently investigating the issue.

If you experience any related issues or have further concerns, you can contact a Samsung call center in your region: (https://www2.samsungknox.com/en/support/contact-centers).

Components affected

Samsung Knox Support ticketing system

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Latest Updates ( sorted recent to last )

2 days ago - at 03/09/2026 06:06PM

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