Outage in SAP Conversational AI

Outage on SAP Conversational AI platform

Resolved Major

July 13, 2021 - Started almost 5 years ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Users, We have identified that an issue with one of the backing services of SAP Business Technology Platform, which is causing an issue on CAI platform. We are working with the support team to resolve the issues as soon as possible. Thank you for your patience. Regards, The SAP Conversational AI team

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED almost 5 years ago - at 07/13/2021 03:36PM

Dear Users,

This incident has been resolved and the platform is fully operational. We thank you for your patience.

Regards,
The SAP Conversational AI team

MONITORING almost 5 years ago - at 07/13/2021 12:53PM

Dear Users,

The backing service status is healthy again and CAI's health checks are also reported to be normal. We will continue to monitor the situation.

Regards,
The SAP Conversational AI team

IDENTIFIED almost 5 years ago - at 07/13/2021 12:33PM

Dear Users,

We have identified that an issue with one of the backing services of SAP Business Technology Platform, which is causing an issue on CAI platform. We are working with the support team to resolve the issues as soon as possible. Thank you for your patience.

Regards,
The SAP Conversational AI team

Latest SAP Conversational AI outages

US DC - Outage on SAP Conversational AI platform - almost 5 years ago

Disruption on SAP Conversational AI platform - almost 5 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook