Outage in Sardine AI

High latency on API requests

Resolved Major

January 16, 2025 - Started about 1 month ago - Lasted 20 minutes
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.

Components affected

Sardine AI Customer APIs

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/16/2025 06:48PM

17:00 UTC to 17:52 UTC - moderate latency increase - p90 from stable 500ms to spikes to 2s
17:52 UTC to 18:27 UTC - heavy latency increase (p50 >2s) from 140ms

IDENTIFIED about 1 month ago - at 01/16/2025 06:30PM

The issue has been identified and a fix is being implemented.

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