Outage in Sardine AI
High latency on API requests
Resolved MajorIncident Report
The issue has been identified and a fix is being implemented.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 01/16/2025 06:48PM
17:00 UTC to 17:52 UTC - moderate latency increase - p90 from stable 500ms to spikes to 2s
17:52 UTC to 18:27 UTC - heavy latency increase (p50 >2s) from 140ms
IDENTIFIED
9 months ago - at 01/16/2025 06:30PM
The issue has been identified and a fix is being implemented.
Latest Sardine AI outages
Issue in loading certain features like Backtesting and embedded charts in the Dashboard - 25 days ago
Sandbox rules issue in displaying in Customer checkpoint - about 1 month ago
Intermittent 503 errors due to API instability - about 1 month ago
Customer Intelligence search degradation - 3 months ago
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