Outage in Sardine AI
Intermittent 503 errors due to API instability
Resolved MinorIncident Report
In some cases, the API is having an instability and returning a 503 error. Some endpoints that may have this behavior are: /v1/customers, /v1/feedbacks, v1/issuing/risk.
Our team is working on a fix for this issue.
Components affected
Sardine AI Customer APIsTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/09/2025 08:22PM
This incident has been resolved.
IDENTIFIED
8 months ago - at 09/09/2025 06:17PM
In some cases, the API is having an instability and returning a 503 error. Some endpoints that may have this behavior are: /v1/customers, /v1/feedbacks, v1/issuing/risk.
Our team is working on a fix for this issue.
Latest Sardine AI outages
India and Australia dashboard can't be accessed - 2 days ago
Sanctions/PEP/Adverse Media provider outage - 23 days ago
Issue with logging in the Dashboard - about 1 month ago
Persistent Tags can't be created in Production US - about 1 month ago
Elevated API latency - about 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
