Outage in Sardine AI

Device Features and Device Risk Signals are missing from some session in the Dashboard (UI issue, NOT data issue)

Resolved Major
February 20, 2025 - Started 2 days ago - Lasted 15 minutes
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Sardine AI Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 02/20/2025 05:21PM

This incident has been resolved.

IDENTIFIED 2 days ago - at 02/20/2025 05:09PM

It started on February 20, 2025 at 4:38:37 AM GMT-8

What is being affected specifically?
- Visualization of device features in dashboard (API requests/responses were unaffected)
- The underlying information is NOT affected, it will be shown again once we fix the issue.

INVESTIGATING 2 days ago - at 02/20/2025 05:07PM

We are currently investigating this issue.

Latest Sardine AI outages

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