Outage in Satori

Snowflake failure when attempting to log into Snowsight

Resolved Major

January 11, 2024 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are looking into Snowflake failure when attempting to log into Snowsight. Classic UI login is functioning as expected: https://SATORI_DOMAIN/console/login?disableDirectLogin=true

Components affected

Satori DAC AWS us-east-1 (N. Virginia) Satori DAC AWS us-west-2 (Oregon) Satori DAC AWS eu-central-1 (Frankfurt) Satori DAC AWS eu-west-1 (Ireland)

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/11/2024 01:31PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 01/11/2024 12:52PM

Fix has been deployed into our SaaS DACs

INVESTIGATING about 2 years ago - at 01/11/2024 09:58AM

Issue was identified, we are currently working on a fix.

INVESTIGATING about 2 years ago - at 01/11/2024 09:27AM

We are continuing to investigate this issue

INVESTIGATING about 2 years ago - at 01/11/2024 07:39AM

We are looking into Snowflake failure when attempting to log into Snowsight.
Classic UI login is functioning as expected: https://SATORI_DOMAIN/console/login?disableDirectLogin=true

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