Outage in Satori

Snowflake Login Issue

Resolved Minor
December 12, 2024 - Started 10 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We identified an issue with login to Snowsight on some accounts.
Components affected
Satori DAC AWS us-west-2 (Oregon)
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/12/2024 10:11AM

This incident has been resolved. Customers who use the customer-hosted version of Satori should upgrade to v1.2449.2 to mitigate the issue.

MONITORING 10 days ago - at 12/12/2024 08:02AM

The fix for customer-hosted DAC is available in version 1.2449.2. Snowflake customers should plan to upgrade to this version to avoid being impacted by the issue.

IDENTIFIED 10 days ago - at 12/12/2024 07:41AM

The issue has been identified, and a fix was provided to Satori SaaS. A fix for customer-hosted DACs will be released shortly.

INVESTIGATING 10 days ago - at 12/12/2024 06:07AM

We identified an issue with login to Snowsight on some accounts.

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