Outage in Sauce Labs

2022-September-1 Service Incident

Resolved Minor

September 01, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are seeing test jobs failing to start in APAC, EU Central, US West, US East datacenters. We are investigating.

Components affected

Sauce Labs Visual Testing Hub Sauce Labs Visual Testing Infrastructure Sauce Labs Visual Testing REST API Sauce Labs Visual Testing (Screener) UI Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs US-East (Headless) Sauce Labs US-East (Headless) Sauce Labs EU-Central Sauce Labs EU-Central

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Latest Updates ( sorted recent to last )

INVESTIGATING over 3 years ago - at 09/01/2022 05:57PM

We have taken corrective steps and all tests are running as expected in all datacenters. All services are fully operational.

INVESTIGATING over 3 years ago - at 09/01/2022 04:54PM

Jobs in our APAC and EU Central datacenters have recovered. Jobs in US West and US East datacenter are currently recovering.

INVESTIGATING over 3 years ago - at 09/01/2022 04:36PM

We are seeing test jobs failing to start in APAC, EU Central, US West, US East datacenters. We are investigating.

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