Outage in Sauce Labs

2023-February-2 Service Incident 4

Resolved Minor
February 02, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Desktop and virtual mobile device tests are receiving long wait times and a high rate of errors upon session start. This includes MacOS desktop, Windows desktop, Android emulator tests, and iOS simulator tests. We are investigating.
Components affected
Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs US-West
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/03/2023 04:25AM

After taking remedial action, we are seeing normal wait times and the error rates during session creation have subsided for desktop and virtual mobile device tests. This issue is resolved

MONITORING over 2 years ago - at 02/03/2023 03:31AM

After taking remedial action, we are seeing normal wait times and the error rates during session creation have subsided for desktop and virtual mobile device tests. We are currently monitoring.

MONITORING over 2 years ago - at 02/03/2023 03:27AM

After taking remedial action, we are seeing normal wait times and the error rates during session creation have subsided for desktop and virtual mobile device tests. This incident is resolved.

INVESTIGATING over 2 years ago - at 02/03/2023 03:00AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 02/03/2023 02:59AM

Desktop and virtual mobile device tests are receiving long wait times and a high rate of errors upon session start. This includes MacOS desktop, Windows desktop, Android emulator tests, and iOS simulator tests. We are investigating.

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