Outage in Sauce Labs

2024-April-14 Service Incident

Resolved Major

April 14, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are seeing issues accessing and running tests on the Sauce Labs platform in all datacenters, this is affecting all services. We are currently investigating.

Components affected

Sauce Labs API Testing (API Fortress) UI Sauce Labs Visual Testing Hub Sauce Labs Visual Testing Infrastructure Sauce Labs Visual Testing REST API Sauce Labs Visual Testing (Screener) UI Sauce Labs saucelabs.com Sauce Labs Documentation Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs US-West Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central Sauce Labs EU-Central

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 04/14/2024 06:46PM

After taking remedial action, services in all datacenters are operating as normal. This incident is resolved.

INVESTIGATING almost 2 years ago - at 04/14/2024 05:55PM

We are seeing issues accessing and running tests on the Sauce Labs platform in all datacenters, this is affecting all services. We are currently investigating.

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