Outage in Sauce Labs

2025-November-19 Service Incident

Resolved Minor
November 19, 2025 - Started 10 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently receiving reports indicating that customers are unable to log in to App Distribution using Single Sign-On (SSO). Our team is actively investigating the root cause and working toward a resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 11/19/2025 10:17PM

Earlier today, customers were unable to log in to App Distribution via SSO.
After taking remedial action, users are now able to login successfully. This incident is resolved.

IDENTIFIED 10 days ago - at 11/19/2025 07:36PM

We identified the root cause and are now working to restore the service.

INVESTIGATING 10 days ago - at 11/19/2025 06:54PM

We are currently receiving reports indicating that customers are unable to log in to App Distribution using Single Sign-On (SSO). Our team is actively investigating the root cause and working toward a resolution.

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