Outage in ScalePad

Backup Radar - EU Region: Degraded Performance

Resolved Minor

February 20, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating reports of degraded performance and intermittent access issues affecting Backup Radar in our EU region. The impact appears to be limited to the EU region. The US region remains fully operational. Our engineering team is actively investigating and monitoring the situation. We will provide further updates as soon as more information becomes available.

Components affected

ScalePad Backup Radar

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/20/2026 07:57PM

We've identified resources which ended up in an unstable state and implemented corrective actions to resolve the access issues to Backup Radar in our EU region.

We'll continue to monitor the environment to ensure ongoing stability and address any remaining symptoms for partner accounts.

INVESTIGATING 3 days ago - at 02/20/2026 05:18PM

We are currently investigating reports of degraded performance and intermittent access issues affecting Backup Radar in our EU region.

The impact appears to be limited to the EU region. The US region remains fully operational.

Our engineering team is actively investigating and monitoring the situation. We will provide further updates as soon as more information becomes available.

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