Outage in ScalePad

Backup Radar - EU Region: Intermittent Performance Delays

Resolved Minor

February 25, 2026 - Started about 1 month ago - Lasted 21 days
Official incident page

Incident Report

We have received reports of intermittent slow page loads affecting Backup Radar in our EU region. Our team is currently investigating the issue, including whether an ongoing Microsoft Azure App Services maintenance window may be contributing to the degraded performance. The application remains accessible at this time; however, users may experience slower-than-normal response times. We will continue to monitor the situation and provide updates as more information becomes available.

Components affected

ScalePad Backup Radar

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 03/18/2026 09:51PM

Late February we received reports of intermittent slow page loads affecting Backup Radar in our EU region.
Our team investigated the issue, including assessing whether an ongoing Microsoft Azure App Services maintenance window contributed to the degraded performance.
The application remained accessible during this time; however, users experienced slower-than-normal response times.

INVESTIGATING about 1 month ago - at 02/25/2026 08:05PM

We have received reports of intermittent slow page loads affecting Backup Radar in our EU region.

Our team is currently investigating the issue, including whether an ongoing Microsoft Azure App Services maintenance window may be contributing to the degraded performance.

The application remains accessible at this time; however, users may experience slower-than-normal response times.

We will continue to monitor the situation and provide updates as more information becomes available.

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