Outage in ScalePad
Lifecycle Manager: Request failed errors on several pages.
Resolved MajorIncident Report
We are currently investigating an issue causing several features of Lifecycle Manager to return "Request failed" errors when accessed.
We will provide more information here as it becomes available.
Components affected
ScalePad Lifecycle ManagerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 06/04/2026 08:19PM
Following the mitigations we deployed, we've seen no further errors on the affected services. We're now marking this incident as resolved and will continue our root cause analysis.
Thank you very much for your patience.
IDENTIFIED
about 2 months ago - at 06/04/2026 07:40PM
We've identified the affected service and have deployed mitigations while we continue our root cause investigations.
INVESTIGATING
about 2 months ago - at 06/04/2026 07:20PM
We are currently investigating an issue causing several features of Lifecycle Manager to return "Request failed" errors when accessed.
We will provide more information here as it becomes available.
Latest ScalePad outages
Lifecycle Manager: Login issues - about 8 hours ago
Lifecycle Manager: Sync Delays - 10 days ago
Lifecycle Manager: degraded performance - 30 days ago
Partner accounts are currently unable to view Agreement details from the agreements list page - about 1 month ago
Contract / Agreement sync in Lifecycle Manager - about 1 month ago
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