Outage in Scalepoint

Bing Maps outage, affecting multiple components in CORE & HUB

Resolved Minor
May 23, 2024 - Started over 1 year ago - Lasted about 23 hours
Official incident page

Incident Report

Bing Maps is currently unavailable and this seem to cause various errors in CORE & HUB modules. Specifically modules handling Servicepartner data. CORE & HUB users may experience errors, when editing servicepartner data (adresse ect.). Users can check Bing Maps here: https://www.bing.com/maps/
Components affected
Scalepoint Supplier portal Scalepoint Supplier Management Scalepoint Supplier Management Scalepoint Referral Engine Scalepoint Referral Engine Scalepoint Supplier Management Scalepoint Referral Engine Scalepoint Participant & Service Management Scalepoint Sandbox

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/24/2024 06:49AM

This incident has been resolved.

MONITORING over 1 year ago - at 05/23/2024 12:34PM

We are still monitoring and awaiting resolution for Bing Maps outage.

MONITORING over 1 year ago - at 05/23/2024 09:25AM

We had reports on errors Cataloge Designer, in relation to issues experience this morning.

The cause of these errors have been identified and resolved.

Microsoft Bing Maps is stil unavailable and errors can still be experience in other related modules.

IDENTIFIED over 1 year ago - at 05/23/2024 07:39AM

Bing Maps is currently unavailable and this seem to cause various errors in CORE & HUB modules.
Specifically modules handling Servicepartner data.

CORE & HUB users may experience errors, when editing servicepartner data (adresse ect.).

Users can check Bing Maps here:
https://www.bing.com/maps/

Latest Scalepoint outages

Disruption of service - CORE & HUB - 17 days ago
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