Outage in Scalepoint

Disruption of service - CORE & HUB

Resolved Major
October 27, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Some of our users are experiencing issues working in CORE & HUB system. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/27/2025 11:03AM

This incident has been resolved.

MONITORING 3 days ago - at 10/27/2025 09:10AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 10/27/2025 09:04AM

Some of our users are experiencing issues working in CORE & HUB system.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

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